Pertinence dans l'ensemble de l'entreprise

What does it mean to be in the experience economy? Just because a company puts products online doesn’t mean customers will buy them. Just because a customer support team puts content online doesn’t mean clients will be more likely to opt for self-service support. Customers buy and adopt an experience—especially when it's relevant to them.

A business has a millisecond to prove its relevance. How is your organization holding up with this key metric?

Join Coveo CEO and Chairman Louis Tetu and board member Candice Faktor as they discuss the experience economy and the outcomes you can impact with relevance. They’ll introduce you to industry leaders and innovators who are creating exceptional experiences to deliver relevance and revenue—and watching their CSATs and ESATs soar.