septembre 2021

De grandes attentes en matière de DX : Tout ce dont vous avez besoin, c'est d'une pertinence alimentée par l'IA

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septembre 2022
Each year, all of us expect more from our digital experiences. Tech leaders have shown us that it's possible to personalize every interaction, every recommendation, and every experience to be relevant to each person. How do they do it? AI is the way.
In this session, Coveo CEO Louis Têtu talks to Sucharita Kodali, VP and Principal Analyst at Forrester, and Sameer Patel, Group CMO, CX/CRM at SAP, about the future of digital experiences and what it takes to win.
Sucharita Kodali
VP & Principal Analyst, Forrester
Sameer Patel
Group CMO, CX/CRM, SAP
Louis Têtu
Chef de la direction