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AI's Impact on the Digital Experience Economy
AI is reshaping the digital experience landscape. Companies like Amazon, Spotify, Netflix, and Wayfair are investing heavily in developers and data scientists to create highly personalized experiences. Consumer expectations have evolved, demanding seamless, personalized interactions across all channels.
As a leading AI platform, Coveo is committed to delivering personalized experiences throughout the customer journey. Our personalization capabilities have been acknowledged by Gartner.
We're shifting our focus from a traditional software subscription model to a subscription to innovation, aiming to maximize business outcomes. The Coveo merchandising hub is a prime example, leveraging AI to drive revenue, loyalty, and margins while addressing customer service challenges.
AI is reshaping the digital experience landscape. Companies like Amazon, Spotify, Netflix, and Wayfair are investing heavily in developers and data scientists to create highly personalized experiences. Consumer expectations have evolved, demanding seamless, personalized interactions across all channels.
As a leading AI platform, Coveo is committed to delivering personalized experiences throughout the customer journey. Our personalization capabilities have been acknowledged by Gartner.
We're shifting our focus from a traditional software subscription model to a subscription to innovation, aiming to maximize business outcomes. The Coveo merchandising hub is a prime example, leveraging AI to drive revenue, loyalty, and margins while addressing customer service challenges.
Louis Têtu
Chef de la direction
