décembre 2022
Seuls les plus pertinents survivent
L'avenir de l'expérience, c'est l'IA
mars 2021
Did you know that 63% of Fortune 500 firms from the 2000s have gone? While many implemented digital transformation plans, it was simply not enough to ensure their survival.
Digital leaders that deliver relevant experiences are winning out, and they’re shaping customer expectations that set the bar for every other company. They’re harnessing data and AI with more agile, composable approaches to systems and processes, so they can evolve fast.
In this session, hear R “Ray” Wang’s views on this digital transformation, ambient commerce, and the very future of work. Learn what you need to be relevant at every interaction, from acquiring customers to servicing them to supporting your teams in the service of your customers.
Digital leaders that deliver relevant experiences are winning out, and they’re shaping customer expectations that set the bar for every other company. They’re harnessing data and AI with more agile, composable approaches to systems and processes, so they can evolve fast.
In this session, hear R “Ray” Wang’s views on this digital transformation, ambient commerce, and the very future of work. Learn what you need to be relevant at every interaction, from acquiring customers to servicing them to supporting your teams in the service of your customers.
R “Ray” Wang
Principal Analyst, Founder and Chairman, Constellation Research Inc.
Michael Ni
Chef de la croissance
