Search & Listings for Commerce
Scalable AI Search that drives
conversions
Achieve effortless product discovery regardless of catalog complexity with intelligent scalable search.
Optimize conversions with intent-aware search
Increase revenue with Search that uses real-time behavior and add-to-cart data to convert more shoppers.
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AI Search Features
Stop guessing what visitors want, let AI uncover real intent
Let AI understand customer intent and match long or complex queries with the most relevant & profitable product results.
Predictive Suggestions
Relevant Search Results
Dynamic Faceting
Optimized listing pages
Predictive Suggestions
Deliver suggestions that match true intent
Uncover customer intent effortlessly with Coveo’s layered AI approach, which combines lexical & semantic understanding, successful event tracking, and real-time shopper behavior. The result is predictive and responsive suggestions that match customer needs.
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Relevant Search Results
The right product. The right customer. The right time.
Simplify product discovery with purpose-built commerce AI models. These include query reformulation to minimize ‘zero results’; a semantic encoder to aid natural language understanding; and stackable ranking algorithms that balance popularity, personalization & profitability in product discovery.
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Dynamic Faceting
Streamline the path to purchase
Remove friction and reduce shopper frustration with dynamic navigation on mobile and desktop. Narrowing down product selection with the attributes that matter most has never been easier. Coveo automatically generates relevant facets for each search query, and reorders filters and values based on popularity.
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Optimized listing pages
Populate category pages with the most relevant products
Optimize listing pages for relevance, revenue per visit and profitability with layered machine learning models. Coveo also makes it easy to add in business rules such as product boosting, burying or pinning.
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What makes Coveo enterprise-ready
Security & Compliance
Enterprise certifications including ISO 27001, GDPR/CCPA, AICPA SOC 2 Type II.
MACH Alliance certified
Composable API-first and micro-service development approach.
Multi-tenant cloud platform
Multi-tenant service while managing customer data in a single tenant index.
Connectivity
Secure access to 100+ cloud and on-premise content sources.
Merchandising Hub
Merchant controls to tailor for the business and configure AI behavior.
Meets B2B Requirements
Solves for B2B complexity such as SKU search, customer specific pricing & entitlements.
Global cloud scale
Multi-region hosting & data residency in North America, Europe and APAC with mirror regions.
99.999% Uptime
Operates with 5 nines uptime SLA.
Advanced data cleansing
Normalization and enrichment of data including dimensional transformation (weights & measures).
12 core AI models to transform your CX
12 core AI models to transform your CX
Don't get left behind. Coveo’s AI Guide for Search and Product Discovery unveils 12 powerful models, strategically built by Coveo's 250+ engineers to redefine every experience touchpoint of your customer journey.
![](https://cdn.coveo.com/image/authenticated/s--zT1lkjEL--/c_scale,d_placeholder.png,w_382/f_auto/v1/web/web01/en/library/files/ebook/2024/coveo_ai_guide/web_aiguide_vertical_cover-page)
How the most innovative digital workplaces use Coveo
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“With Coveo’s machine learning (ML), we’ve seen increases in all of our key metrics. For example, in the first few months of deployment, one of our brand sites saw a 25% improved conversion rate with search.”
Jessica FrameEcommerce Manager, Caleres -
“We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%.”
Darren TaylorSVP Marketing & Digital, FleetPride
Explore more features built to give you the commerce edge
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Generative Experiences
Guided advisory experience educating your customers on products and establishing your company as an industry leader.
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Personalization
Personalized search results for new or anonymous visitors.
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Recommendations
Based on real-time interactions to match each customers’ preference.
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Merchandising and Insights
Intuitive controls simplify business tuning and facilitate site optimization.
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AI,ML
Layers of powerful AI models that deliver an end-to-end shopper journey.
Tap into the AI opportunity with Coveo
![relevance-generative-answering-ai-search-coveo](https://cdn.coveo.com/image/authenticated/s--xhx6gQYI--/d_placeholder.png,h_430,w_390/f_auto/v1/web/web01/en/library/images/feature/prefooter/woman-1)
Hey 👋! Any questions? I can have a teammate jump in on chat right now!
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