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Discover the Impact of AI-Powered Experiences
*CRGA refers to Coveo Relevance Generative Answering, Coveo's GenAI solution. CRGA's improvement proof points represent additional impact on top of what Coveo AI-Powered Search can offer.
20
%
Reduction in Case Volumes with Coveo AI Search
31
%
Reduction in Case Volumes with CRGA *
21
%
Reduction in Case Volumes with CRGA
11
%
Increase in Self-Service Resolution with CRGA
60
%
Increase in Explicit Case Deflection with CRGA
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