Agentforce agents need relevance to maximize impact.
You’re betting on Agentforce. Win with relevant knowledge.
Agentforce promises transformation. But, without the right knowledge retrieval, early adopters face disappointing outcomes. Coveo for Agentforce provides your AI agent with relevant knowledge retrieval, ensuring fast, accurate answers to even the most nuanced questions.
Limited connectivity
Data Cloud connectors are not able to access external content and refresh in real time.
Lack of security and permissions
Data Cloud does not respect source system security models, so permissions need to be mapped manually.
Exorbitant processing costs
Indexing large amounts of unstructured content, especially over a million documents, in Data Cloud is cost prohibitive.
Coveo for Agentforce
Fast-track Agentforce success with
Fast-track Agentforce success with
AI-knowledge retrieval
- Index content from anywhere with out-of-the-box connectors
- Inherit security permissions & access control lists at document and source level
- Refresh unified index in real-time, so Agentforce has access to updated content
- Ground Agentforce with highly relevant, ranked text chunks for more trustworthy, context-rich answers
- Further improve answer rate and quality with Coveo’s proprietary hybrid ranking
- Accelerate Agentforce response time & adoption success thanks to Coveo’s unified index and best-in-class retrieval accuracy
- Easily integrate with & enhance advanced Agentforce workflows using Coveo's robust retrieval infrastructure
- Minimize complexity of developing and managing custom, and one-off retrieval pipelines
- Efficiently index large structured and unstructured data without the high processing costs associated with Data Cloud
$
0
M
Reduction in annual cost-to-serve
0
K
Cases avoided per year
