Coveo customer since | 2024 |
Industry | Furniture and homeware retailer |
Based in | Australia and New Zealand |
Challenge | Improving the shopping experience, engagement, and conversions while drastically scaling their product catalog. |
Method | Optimizing search and product discovery, curating personalized experiences and recommendations. |

Freedom Furniture’s 30‑Days to Real Results
30 days to measurable impact? Freedom made it happen. See how they increased average order value and engagement with intuitive, hyper-personalized shopping experiences powered by Coveo.

Freedom: Trailblazers in Ecommerce Innovation
3 keys to Freedom’s success
Predictive suggestions and relevant search results powered by multiple layers of AI models guide visitors through their shopping journey.
AI-powered listing pages have improved efficiency, removed the need for manual curation of thousands of category pages and provided Freedom with needed scalability to further expand their product catalog.
A dedicated, intuitive merchandising hub that combines AI and manual controls to ease the management of product discovery and drive better business results.
How Every Coveo Feature Maximizes ROI for Freedom
Search and Listings
Search and Listings

Personalization
Personalization

Recommendations
Recommendations

Merchandising and Insights
Merchandising and Insights

See the AI Behind Freedom’s Success
See the AI Behind Freedom’s Success

Get an In-Depth Look at Coveo’s Core Capabilities
Get an In-Depth Look at Coveo’s Core Capabilities
Boost Average Order Value Like Freedom

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