Modern Digital Workplace Experiences are Powered by AI

The global pandemic has irrevocably changed the way people work. Even in a post-pandemic world, many people will continue to work from home, driving the need for a better, more productive digital workplace.

In this eLearning video, Greg Laporte, Director of Product Management at Coveo, explains the three areas of focus for Coveo’s platform for the workplace: meeting employees where they are, connecting the entire digital workplace ecosystem together, and employee self-service.

Discover the many new features Coveo’s relevance platform now offers:

In-product experiences with applications, such as Confluence and SharePoint

Slack, ServiceNow, Workplace by Facebook and C# connector SDK integration

Coveo’s headless library for custom apps/UI development

Intelligent Case Assist can now be used by employees for self-service, accelerating access to the IT, HR and administrative information they need

Groups and campaigns, which allow businesses to create sets of query pipeline, result ranking rules that apply for specific contexts, audiences, or periods of time

Dynamic navigation based on user profile and behavior to feature customized and relevant facets.