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AI & ML Models
Tap into the AI opportunity with 12 powerful core models
Deliver an end-to-end solution for your shopper journey with layers of powerful AI models built for driving Commerce KPIs.
Education
Browsing, Selecting, Buying
Self-Service, Get Help
Education
Become shoppers’ expert advisor with GenAI
Put your expertise at the forefront and educate shoppers on products in a more intuitive and natural format with GenAI Answering. Coveo generates accurate and tailored answers grounded on your content and our proven search relevance.
Browsing, Selecting, Buying
Have shoppers convert more and search less
Swiftly connect shoppers to products with AI query suggestions, relevance ranking and real-time recommendations. Make it easier to narrow down selection with filters and filter values that automatically re-order based on category popularity.
Self-Service, Get Help
Meet your customers where they are at
A superior commerce experience requires instant access to support. Coveo provides the seamless link between your commerce and support experience. Our unified index and AI models surface the most relevant products or answers instantly.
Don't get left behind. Coveo’s AI Guide for Search and Product Discovery unveils 12 powerful models, strategically built by Coveo's 250+ engineers to redefine every experience touchpoint of your customer journey.
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“With Coveo’s machine learning (ML), we’ve seen increases in all of our key metrics. For example, in the first few months of deployment, one of our brand sites saw a 25% improved conversion rate with search.”
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"We see the success in customer surveys where they rate the shopping experience as ‘Great’. And our customers tell us with their buying behavior. This past year, FleetPride.com sales grew more than 400%."
Search & Listings
Unified indexing and predictive search capabilities for product discovery.
Generative Experiences
Conversational experiences grounded in your expertise & product catalog.
Personalization
Personalized search results for new or anonymous visitors.
Recommendations
Based on real-time interactions to match each customers’ preference.
Merchandising and Insights
Intuitive controls simplify business tuning and facilitate site optimization.
