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Service
Better Customer Communities
Foster and nurture a community of like-minded customers. Leverage user-generated content so customers can help themselves. Use Coveo to add value and relevant company knowledge to your community site.
Customers return to your site when they find meaningful solutions. Coveo helps you to deliver relevance beyond results by offering a personalized experience to each customer based on their profile.
Easily customize the search experience on your community site to reflect your brand consistently, with drag-and-drop features that let you adjust the look and feel based on your community's needs.
Improve your self-service site performance using Coveo Usage Analytics. Understand what information customers are looking for and identify content gaps to increase self-service success. Dig deeper into audience segments to reveal how community visitors are finding and using your content.
