Marc Sanfaçon
Co-founder and SVP, Technology, Coveo
Marc Sanfaçon is co-founder of Coveo and Coveo’s Senior Vice President, Technology, a position he has held since joining Coveo in 2004. With approximately 30 years of experience in application development, much of it in search, Mr. Sanfaçon is also responsible for Coveo’s cloud operations. Mr. Sanfaçon is involved in developing apps that make search pervasive throughout organizations. Previously, Mr. Sanfaçon held the role of Director of Technologies for Copernic, an early leader in desktop search, where he directed the development efforts for Copernic’s core search technologies. Prior to joining Copernic, he held the role of Senior Software Developer with the Berclain Group Inc., a leading provider of supply chain management solutions.
Richard Tessier
Co-founder and SVP, Products
Richard Tessier is co-founder of Coveo and serves as the Senior Vice President, Products at Coveo, a position he has held since 2008. With 20 years of experience in the search industry, Mr. Tessier has a keen understanding of how search can improve business processes and outcomes and has applied this knowledge to developing applications. Prior to his role at Coveo, Mr. Tessier was Director of Software Development at Copernic, an early leader in desktop search, where he oversaw the enterprise search software division. In 2005, he played a key role in the successful spin-off of this division into what is now Coveo. Richard has a Bachelor of Science in Electrical Engineering from Laval University.
Alain Bouchard
SVP, Services, Coveo
Alain Bouchard serves as Senior Vice President of Professional Services and Technical Support at Coveo. In this role, he leads the teams responsible for integrating Coveo in the most complex customer IT ecosystems, and supporting those customers throughout their use of Coveo. Prior to joining Coveo, Alain worked for 17 years at CGI where he held various leadership and management roles. Alain led numerous teams, small and large, supporting many customers in the achievement of better business results through information technology.
Earlier in his career, he served as a communications and electronics engineering officer in the Canadian Army. Alain is a graduate of Royal Military College of Canada in Kingston (Ontario) where he holds a Bachelor of Engineering (Electrical).
Outside of work, Alain enjoys golf, travelling and cooking. He lives in Quebec City with his family.
Martin Laporte
SVP, R&D, Coveo
Based in Paris, France, Martin Laporte serves as Vice President, R&D, managing multiple distributed software development teams and playing an integral role in the development and growth of Coveo.
With over ten years of experience with the company, Martin has been involved in several major projects that have shaped Coveo into the industry leader it is today, including our transition to a Cloud platform, integration within Salesforce, and many other core Coveo components.
Martin is a polyglot programmer who still regularly contributes to Coveo's platform. A Canadian expat who mastered the French accent, he enjoys cooking, running, and discovering new parts of Europe with his two daughters and his dog.
Michael Jepsen
SVP, Sales, Coveo
Michael Jepsen serves as the Vice President of Sales, East at Coveo. In his role, he manages a team responsible for enterprise account sales. His expertise is building a team of Account Executives who will represent Coveo well and act as trusted advisors to their clients and prospects.
Prior to Coveo, Michael has 25 years of experience in various managerial and leadership positions, including eight years at Oracle as the area vice president of HCM Application Sales, as well as other leadership positions at Vastera, Inc., Plateau Systems, Workforce Solutions and IBM.
Michael holds a bachelor’s degree in Industrial Engineering from Michigan State University, along with a Master’s in Business Administration and a Master of Science in Industrial Engineering from the University of Michigan. Outside of work, Michael enjoys skiing, rowing, and outdoor activities of all kinds.
Mike Raley
SVP, Growth Operations, Coveo
Mike Raley is SVP of Growth Operations at Coveo. In his role, Mike leads a team responsible for managing cross-functional go-to-market programs, and works closely with the entire Marketing team to continuously improve practices and processes that drive efficient, scalable growth.
Mike has twenty years’ experience working at high-growth B2B companies, in a range of leadership, marketing and operations roles. Mike joined Coveo in 2011 and previously served as SVP, Global Marketing. Before Coveo, Mike was a Marketing Director at Aspect Software, a leading provider of customer contact software. At Aspect, he led a team responsible for demand generation, field and customer marketing programs and events. Mike also served as Marketing Director for the e-discovery software & services division of FTI Consulting, and at Sapient, where he held operations, sales support and event marketing roles.
Mike lives in New York City and has a bachelor's degree from the University of Connecticut.
Nicolas Pelletier
SVP, R&D, Coveo
Coveo’s VP of R&D, Nicolas Pelletier, brings extensive analytical skills in both functional and technical challenges. Nicolas is a seasoned manager and is passionate about talent management and recruiting, algorithms, process improvement and improving client satisfaction.
Nicolas appreciates new challenges that will push boundaries and is constantly looking for ways to enhance how Coveo customers, partners and employees engage with its solutions.
When he’s not working, Nicolas enjoys running, tasting wine and spending time with his family
Priscila Garcia
SVP, Global Account Management, Coveo
Priscila Garcia is SVP of Global Account Management of Coveo. With over two decades of experience in enterprise software, Priscila has a proven track record of driving substantial growth while maintaining exceptional customer satisfaction. Prior to joining Coveo, Priscila worked at PTC overseeing a global book of business of more than $350m as well as leading new logo acquisition for the SLM International business. At ServiceMax, Priscila worked as the VP of Global Account Management at ServiceMax responsible for customer success, retention and expansion teams. Priscila’s earlier roles include leadership positions at GE Digital and Alfresco, where she honed her expertise in sales strategy, digital transformation and cross-cultural team leadership.
Anne Thériault
VP, Legal and Corporate Secretary
Anne Thériault is Coveo’s Vice President, Legal, CISO, DPO and Assistant Secretary. Ms. Thériault joined Coveo in 2014 as Legal Counsel, and was promoted to Senior Director, Legal in January 2020. She has held the position of Vice President, Legal, since January 2021 and was given the additional titles of CISO and DPO in June 2022. With three certifications in data privacy issued by the International Association of Privacy Professionals, she leads the teams responsible for Coveo’s legal affairs and cybersecurity strategy. Ms. Thériault has been actively involved in the completion of several rounds of funding and secondary offerings, Coveo’s Initial Public Offering on the TSX, Coveo’s acquisition of Tooso, Inc. and Qubit Digital Ltd. and the negotiation of credit facilities. Ms. Thériault graduated with honors from Laval University’s Faculty of Law. Upon completing her law degree and a semester at Schulich’s School of Law at Dalhousie University, she went on to work at a prestigious law firm before starting her Master of Business Administration at Laval University. Ms. Thériault serves on the board of directors of a cleantech incubator, 2 Degrés.
Jérémie Ste-Marie
VP, Legal and Corporate Secretary
Jérémie Ste-Marie is the Vice President, Legal and Corporate Secretary of Coveo. Mr. Ste-Marie joined Coveo in 2022 and previously held the position of Senior Director, Corporate and Commercial Legal. In his capacity as Vice President, Legal and Corporate Secretary, Mr. Ste-Marie oversees all of Coveo’s functional legal areas, including corporate, commercial, privacy, compliance and employment, and personally leads all corporate, capital markets and governance matters from a legal standpoint, in addition to acting as Corporate Secretary for all Coveo entities. Prior to Coveo, Mr. Ste-Marie worked in the corporate department of Stikeman Elliott LLP in Montréal and New York, providing strategic advice on a wide array of high profile capital markets and corporate matters, including cross-border IPOs, follow-on offerings and buyback/capital allocation strategies, privatization transactions, acquisitions, divestitures, equity/debt investments and other strategic matters. Mr. Ste-Marie currently sits on the listings committee of the Toronto Stock Exchange, serving a three-year term. He holds a bachelor of laws (LL. B.), a juris doctor (J.D.) and a master’s in comparative business law (LL. M.) from the University of Montréal and is a member of the Québec Bar.
Jann Harrison
VP, Solution Engineering, Coveo
Jann Harrison serves as the Vice President of Solution Engineering at Coveo. In her role, she is responsible for managing a team of experienced solution engineers, all with deep product knowledge, who help our customers find the best solutions and outcomes for their business needs. Jann has expertise and experience in building successful pre-sales teams, focusing on providing positive business outcomes for their clients and prospects.
Prior to Coveo, Jann has over 20 years of experience in various managerial and leadership positions, including 10 years at IBM with Watson Customer Engagement, as well as other leadership positions in companies providing digital engagement and digital marketing solutions.
Jann holds a bachelor’s degree in English Literature from Queen’s University, a bachelor’s in Education from Western University, along with a diploma in Computer Science from iti. Jann lives in Boston and outside of work Jann enjoys outdoor activities including skiing and hiking.
Rob Rathwell
VP, Customer Success, Coveo
Rob Rathwell serves as Vice President of Customer Success at Coveo. In this role, he leads a team of customer success professionals who partner with our customers to ensure they are achieving the business outcomes they expect, while maximizing the value of our relationship with them.
Rob has been a part of high-growth B2B companies for more than 30 years, in progressively expanding customer facing and leadership roles. Prior to joining Coveo, Rob most recently spent 11 years at Kinaxis, a B2B SaaS company and world leader in providing supply chain solutions. At Kinaxis, Rob led the Customer Excellence team where he pioneered the refinement and evolution of the Kinaxis customer journey, and the creation and expansion of the internal teams that supported it. Through his career, Rob has also held roles in Research and Development, Professional Services and Program Management.
Based in Ottawa, Rob loves the outdoors, especially when spending time with his family. He has a passion for baseball, which he nurtures by staying involved with competitive youth teams in the Ottawa area. He can also be heard around many a campfire in the summer, where he pretends to be a guitar player and country singer.
Seamus O'Riordan
VP, Global Alliances , Coveo
Seamus O'Riordan serves as Coveo’s Vice President of Alliances and Partners. Seamus works closely with some of our largest global alliances: SAP, Salesforce, ServiceNow as well as Global SI partners such as Accenture, Deloitte etc.
Seamus has more than twenty years’ experience working at high-growth B2B companies in a range of leadership, sales and operations roles. He began his career as a Management Consultant with EY Consulting working with some of the leading global B2C consumer brands such as : Kelloggs, Kraft Heinz, Apple, Coca-Cola and Philip Morris International.
He currently lives in Ireland with his wife and two children.
Sébastien Paquet
VP, Machine Learning, Coveo
Sébastien Paquet obtained his Ph.D. in Artificial Intelligence at Laval University in 2006. Subsequently, he worked as a computer consultant for 8 years, mainly on research and development projects in the field of military intelligence. He worked on several types of technologies related to knowledge management and decision making: natural language processing, machine learning, operations research, and automated reasoning. Since 2014, Mr. Paquet is leading the machine learning team at Coveo developing algorithms to improve information retrieval, recommendations, and personalization. His recent interests and work are in the areas of machine learning, large-scale usage data analysis, and natural language processing.
Simon Langevin
VP, Product, Coveo
Simon Langevin is Coveo’s Vice President of Product, Coveo for Commerce. Mr. Langevin joined Coveo in 2013 as a support specialist for the Coveo for Sitecore product. His willingness to "solve problems at the root" took him on a journey through highly technical territories, where he became a Sitecore certified developer and eventually a Sitecore technical MVP. Through that journey, Mr. Langevin built the Coveo Solution Architect practice, which increased the technical enablement level of the Coveo partner ecosystem and increased the overall quality of Coveo implementations. He became a product manager in 2017 for the Coveo for Sitecore product, and by 2019, started to build the Coveo ecommerce practice, for which he became the product director. His knowledge of the ecommerce ecosystem and the success of the Coveo for Commerce product led to the acquisition of Qubit. Mr. Langevin was a key player in the due diligence process and a main contributor to the joint product strategy. Mr. Langevin is a bachelor’s in business administration and holds a certificate in computing from Laval University. He also studied international business in South Korea and China. He was highly involved in the start-up movement in Quebec and Montreal in the early 2010's as an organizer for the Startup Weekend program.
Patrick Lavergne
VP, Business Development
Patrick serves as the Vice President of Business Development at Coveo. He leads a global team responsible for identifying and managing market opportunities. Together, they collaborate closely with the marketing, sales, and partnerships teams to bring AI at every Point-of-Experience across the world’s leading enterprises.
Patrick has twenty years’ sales experience working at a mix of mature and high-growth companies, in a range of leadership, consulting and operations roles.
He holds a Master’s degree in corporate strategy from HEC – École des Hautes Études Commerciales.
Based out of Montréal, he enjoys playing tennis and hockey, as well as traveling the world with his family.
Ann-Marie Darrough
VP Partners & Alliances North America, Coveo
Ann-Marie joins Coveo as VP of Alliances. She brings a wealth of experience in the software industry, where she has excelled in leadership roles, building and scaling high-performing teams in professional services, sales, pre-sales, and channels to drive revenue. Over the past decade, she has specialized in e-commerce, martech, and AI at IBM, Acoustic, and most recently, at Bloomreach. Originally from Vancouver, B.C., Ann-Marie now resides in Southern California.
Alex Mahr
Director ANZ, Coveo
Alex Mahr serves as the Director, ANZ Region at Coveo. Alex is an innovative and driven leader, characterized by a unique blend of entrepreneurial spirit, global marketing acumen, and extensive experience in the APAC market. He demonstrated exceptional sales achievements, strategic proficiency in navigating emerging technologies such as AI, and a proven track record in leading diverse, cross-cultural teams to success.
Prior to Coveo, Alex has over 10 years of experience in the digital marketing ecosystem, including 10 years at IBM's Watson Customer Engagement business unit and it's spin-off Acoustic. Alex has been recognized as a thought leader in integrating AI & ML into marketing, delivering keynotes at various conferences and serving as former Head of Strategy.
Alex holds a master's degree in Economics and International Marketing Management from the Vienna University of Economics and Business. He speaks fluent English, German and is improving his French. Alex loves to surf, collect vinyl records and spend time with his partner Kerstin in the ocean.
Alex Dassa
VP Business Value & Global Enablement, Coveo
Alex Dassa is Coveo’s Vice President, Business Value and Global Enablement, having joined Coveo in 2021. In this role, Ms. Dassa oversees both the Strategy & Business Value Advisory practice and Global Enablement function. The Strategy & Business Value Advisory practice works with Coveo’s customers to establish their strategic AI-Experience roadmap, estimate its business impact and demonstrate the business value realized. Ms. Dassa also leads the Global Enablement function, responsible for enabling all Coveo teams, customers and partners in attaining targeted levels of AI expertise. Ms. Dassa has 20 years of experience in establishing business strategies, operational excellence and leading transformational programs. From 2005 to 2014, she served a multitude of industries as a management and strategy consultant with Accenture. As a part of Accenture’s Canada Executive Team, Ms. Dassa led the Business Analyst practice and led Accenture Canada’s strategic planning while leading transformation programs for the global Fortune 500. Following this, Ms. Dassa led two business units simultaneously at Pratt & Whitney (launching and leading their eCommerce business unit while managing the Innovations business unit serving the aftermarket). She then joined AtkinsRéalis (previously, SNC-Lavalin), leading the development of corporate and business unit strategy for its executive team and Board of Directors. Ms. Dassa has a Bachelor of Commerce from McGill University, where she graduated with Distinction.
Lisa Grayston
VP Commerce Operations
Lisa Grayston is General Manager of Commerce at Coveo. As GM, she has overall responsibility for the strategic direction and performance of our fastest growing line of business, bringing together all teams within Commerce and ensuring full cross functional alignment both within the business as well as with our most strategic partners.
A data-centric leader with a strategic growth mindset, Lisa was previously Director of Product Strategy in Research & Development and joined Coveo through the Qubit acquisition in 2021. Alongside Commerce expertise, she brings extensive experience in Supply Chain, Med-Tech, Fin-Tech, Procurement and Mergers & Acquisitions, having previously held roles in companies ranging from Start-ups to Fortune 25.
Lisa lives in London, United Kingdom and outside work, enjoys outdoor adventures with her Basset Hound, playing tennis, sailing the open seas and Scottish single malts.