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Oktober 2024

Recap, Masterclass Teaser & Next Steps

Thrive with AI: Maximize Your Digital CX for ROI
Sheila Morin, Chief Marketing Officer at Coveo, wraps up this edition of Relevance 360 with key insights and a look ahead at what’s next. After an hour of exploring the power of AI and Generative Answering, here’s a quick recap of the session’s highlights:

- Real Outcomes with AI: We’ve shown how AI and Generative Answering can drive real results across every point of the customer and employee experience
- New in Coveo Sessions: Our AI experts will host three new sessions focused on our Commerce, Customer Experience, and Employee Experience solutions
AI Masterclass: “Queen of CX” Blake Morgan shares the CX strategies she taught Coca-Cola, AT&T, Intel, and more

What’s Next?
Continue your AI journey with us! Check out our Upcoming Events to make sure you don’t miss out on future sessions
Sheila Morin
CMO
Blake Morgan
CX Futurist, Bestselling author