Whether you're driving case deflection or conversion rates, get enterprise-grade AI-experiences, clear packaging, and seamless integration with the platforms you rely on — all with Coveo.
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Enterprise knowledge experiences for customers, agents and employees.
Product discovery for B2B and B2C shoppers.
Deliver personalized, accurate, and intelligent search experiences.
Hybrid Search
Advanced Rules and Business Logic
A/B Testing
Query Pipeline Management
Securely unify your content, powering seamless knowledge discovery across systems.
Unified Search Index
Native & Universal Connectors
Document-level Security & Permissions
Refresh Frequency Controls
Anticipate and adapt to user needs with AI that learns from every interaction.
Query Suggestions
Automatic Relevance Tuning
Dynamic Navigation Experience
Content Recommendations
Suite of solutions for Generative AI and Agentic applications.
Coveo for Agentforce
Generative Answering
Answer API
Semantic Encoder
Passage Retrieval API
Smart Snippets
Transform data into actionable insights that optimize experiences and ROI.
Knowledge Hub & Answer Management
Out-of-the-box Dashboard Reporting
Attribution & Conversion Tracking
Behavior, Search & Conversion Insights
Data Export, Snowflake Reader & Data Share
Robust enterprise-grade security, simplified administration.
Single Sign-On & Role-Based Access Controls
Data Privacy & Security Compliance
Security Audits & Reporting
Reliable and flexible infrastructure built for enterprise growth.
Enterprise Cloud-Native Platform
Headless & Pre-Built UI Options
Multi-Device & Multi-Channel Adaptability
Your partner for success—expert guidance at every step.
Coveo Care
Business Value Assessment & Realization
Network of Implementation Partners
Extend and enhance service experiences for everyone.
Case Assist
Case Classification
Advanced protection for highly-regulated use cases and sensitive environments.
99.999% Uptime & Active-Active Resiliency (US Only)
HIPAA Cloud
Bring-your-own-key (BYOK)
Multi-Region Hosting
Dedicated expertise to maximize value and adoption.
Technical Account Manager
Developer Support
Each pricing unit includes 100k queries per month.
For Relevance Generative Answering, these are Generative Queries per Month.
Passage Retrieval API units are Passage Queries per Month .
Deliver personalized, accurate, and intelligent shopper experiences.
Hybrid Search
Advanced Rules & Business Logic
Securely unify your content, powering seamless product and knowledge discovery across systems.
Product Catalog Indexing
Multidimensional Capability
Partial Item Updates
Native & Universal Connectors
Anticipate and adapt to user needs with AI that learns from every interaction.
Query Suggestions
Automatic Relevance Tuning
Listing Page Optimizer
Dynamic Navigation Experience
Product Recommendations
Content Recommendations
Harness real-time customer intent to boost sales.
Predictive Query Suggestions
Intent-aware Product Ranking
Session-based Recommendations
Engage shoppers with a conversational experience that guides them to the right products.
Generative Answering
Generative Category Guidance
Effortlessly manage commerce strategies at scale.
Search & Listings Manager
Recommendations Manager
Facet Manager
Product Badging (Add-on Available)
A/B Testing
Transform data into actionable insights that optimize experiences and ROI.
Product Ranking Insights
Out-of-the-box Dashboard Reporting
Data Export, Snowflake Reader & Data Share
Robust enterprise-grade security, simplified administration.
Single Sign-On & Role-Based Access Controls
Data Privacy & Security Compliance
Security Audits & Reporting
Reliable and flexible infrastructure built for enterprise growth.
Enterprise Cloud-Native Platform
Headless & Pre-Built UI Options
Multi-Device & Multi-Channel Adaptability
Your partner for success—expert guidance at every step.
Coveo Care
Business Value Assessment & Realization
Network of Implementation Partners
Advanced protection for highly-regulated use cases and sensitive environments.
99.999% Uptime & Active-Active Resiliency (US Only)
HIPAA Cloud
Bring-your-own-key (BYOK)
Multi-Region Hosting
Dedicated expertise to maximize value and adoption.
Developer Support
Technical Account Manager
Each pricing unit includes 100k queries and recommendations per month, with a set 100k catalog items.
Additional volume, index items, and add-ons available to meet your needs.
Move faster with our pre-built
integrations
Skip the costly migration and connect to virtually any enterprise system. Coveo securely integrates with the platforms you know and love - including Salesforce, SAP, and Shopify. With an index that unifies content from anywhere across your enterprise systems, users can find anything they need in one place.
Coveo pricing scales transparently based on your needs—primarily queries and indexed items—offering predictable annual and three-year subscriptions. Our standard prices are in USD, but alternate currencies (CAD, EUR, GBP, AUD) and terms are available.
Yes! Coveo is designed to index knowledge across hybrid deployments, securely connecting cloud and on-premise systems seamlessly to unify search experiences across Workplace, Service, Commerce, and Website use cases.
Generative AI features, such as Coveo Relevance Generative Answering™ and Generative Product Discovery, are available as add-ons. These features are specifically designed to deliver accuracy, security, and control, meeting the unique requirements of enterprises.
Coveo provides enterprise-grade security, multi-region hosting, data residency, and compliance (including HIPAA and GDPR). With document-level permissions and secure generative AI, you remain in complete control of your data and compliance obligations.
Coveo Care is our all-in-one Customer Support and Success Plan (CSSP), now including Delivery Assurance. You'll get access to technical kickoff and cadence workshops, plus implementation reviews—whether you're working with a partner, Coveo, or self-implementing. It’s our way of ensuring every deployment is successful, every time.
Absolutely. Coveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus APIs for custom integrations. Coveo helps you maximize your current investments—no matter how complex your tech stack.
