Ecommerce Search & Merchandising Platform Powered by AI

Choose from a complete library of machine learning based recommendation strategies that feed off successful outcomes - from locally trending products to recently viewed or frequently bought together. Drive more revenue with targeted relevant recommendations based on shopper context, shopper profile, product attributes or a combination.

Delivering what is truly relevant to each shopper in the moment with recommendations that react in real-time to a shopper’s behavior is now possible with Coveo deep learning and AI. Coveo maps your product catalog and then learns from every click, tap, and swipe, so that each shopper is presented with recommendations that are personalized according to their current intent.

Engage each customer with the power of your brand, and increase the likelihood of add-on purchase. Inject recommended content throughout the purchase journey seamlessly with Coveo’s flexible index and set of connectors. Serve up DIY advice for their current home reno project right alongside the products they need to accomplish it, or showcase fashion editorials with the newest trends that they cannot go without as they are searching for a new outfit.

Add boost and bury rules, create featured product results, or automatically redirect shoppers for listing page promotions. Coveo’s powerful AI search platform ensures the most relevant results and our merchandising hub lets you easily configure it with rules that make sense for the business.

Plan and manage the activation or deactivation of rules for audience groups or time-based campaigns with ease. Coveo’s merchandising hub lets you target customers based on any data point, control visibility, schedule, preview and launch campaigns within a few clicks so that you can get any campaign live quickly.

Help customers on their purchase journey using the brilliant basics of scarcity, urgency, and social proof badging, and boost your conversion rates. With Coveo, merchandisers can implement badging in the matter of minutes without technical help. Our drag and drop UI makes it very simple to apply badging and create complex decisioning logic, then our insight reporting provides direct feedback on how the efforts have paid off.

With a best-in-class Bayesian statistics engine, Coveo helps you understand when an A/B or multivariate test is having an effect. You’ll be able to accurately assess the impact on revenue per visit. Easily configure A/B tests for new promotions with a sample audience before a full-on launch or experiment with different rules and adjust audience proportions to evaluate and compare impact.

Get insights into visitor interactions across the complete site journey. Coveo has extensive event data and analytics tracking with configurable reporting dashboards so that you can identify top-performing queries, categories, and recommended products. Coveo uniquely supports multi-touch attribution models so that you can accurately measure attribution between search and product recommendations to optimize for revenue.