Reports & Analytics That Create Change
Join our expert sales engineers and customer support manager as they walk through the types of reports Coveo customers like, Xero, Salesforce, and Dell have used to lower their cost-to-serve and raise their CSAT scores.
We'll answer questions like:
- What are the out-of-the-box reports that can help you make decisions quickly?
- Detect customer intent and use previous interaction data to predict what they’ll need next
- How easy is it to customize your own reports?
- What does Coveo analytics backend look like?
- What reports have others used to understand their content gaps, visit clickthrough, and case submit vs deflection?
