New in Coveo - Service - Fall 2023
Unlock the transformative power of our enhanced NextGen IPX driving data-driven customer service strategies. Accelerate agent proficiency with the new Hosted Insight Panel features. Watch this on-demand webinar to discover new features to augment your self-service capabilities, and boost CSAT, while reducing Cost-to-Serve with Coveo Relevance Generative Answering and other service innovations.
New and Enhanced features include:
- Coveo Relevance Generative Answering
- Next-Gen Search Page Builder
- Next-Gen In-Product Experience Updates
- Hosted Insight Panel Enhancements
" We’re confident that our generative answering capability will provide businesses with a way to differentiate their digital storefront experience by putting their domain expertise and knowledge at the forefront. It will enable brands to share product information with customers in a more conversational way. This is a particularly important component of the go-to-market strategy for many of our B2B customers.” Laurent Simoneau, President, CTO and Co-Founder of Coveo
Bonnie Chase
Senior Director, Service Marketing
