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How Milwaukee Tool Saved Time With Relevance and Engagement

Businesses are excited about AI because it’s making it easier for them to deliver experiences that delight customers.

Customers expect more from their shopping experiences. They want to be treated like people, not numbers. They want a human experience with a brand that actually matters to them.

AI enables you to automate many parts of your customer experience so you can focus on providing exceptional interactions between your business and customers.

AI is one of the most powerful platforms businesses can leverage to improve productivity, increase profits, and make smarter decisions that ultimately impact their bottom line.

Without the right tools, a business will not succeed. Customers will leave when they don’t have their expected experience. 

With the latest trend of scalability in mind, and growth for larger companies, reaching, and understanding your audience can be done easier with AI.

Coveo’s AI learning and relevance upgrades the way business online is done. 

Deflection rates and bounces decreased by large margins with businesses that implemented Coveo. AI provides more relevant options that hook and engage your customer.

Less time wasted on low-value tasks and passively reduced costs on manual inputs.

Make your higher conversions attained through Coveo a definitive when you can easily track KPIs and milestones. No lagging behind in the ledgers.

Your customer will stay to complete their shopping journey. No more abandoned carts. Simultaneously, this creates an experience your customers want to come back to.

What’s there not to like?

Watch our webinar to find out:

Milwaukee Tool aims to use personalized content to drive consumer engagement and conversion through digital experiences.

See how you can implement Sitecore & Coveo as they did with:

  • A sitecore powered community to create engagement
  • A compelling product catalog through AI-powered search and recommendation
  • Capturing trade intel to drive content strategy and deliveries
  • Analytics that show the entire conversion journey funnel
Mark Floisand
SVP, Product & Industry Marketing
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