5 Quick Wins to Improve Your B2B Ecommerce Experience
B2B is complex and demands hours and hours of manual attention — because technology has fallen short. An intelligent, unified index and machine learning changes that.
In this session, we will show the 5 priorities that will yield the results that make executives happy — and set the foundation for successful digital transformation. Borrow from the successes of leading enterprises like Formica, world’s largest diamond dealer Hearts on Fire, and lighting maker and distributor Acuity Brands.
You’ll see how they didn’t let messy data & a complex catalog get in the way of great buying and post-sale experiences. By leveraging AI, data & search, they were able to:
- Enable buyers to find, explore and buy products intuitively
- Unify purchase & support experiences, and offer tailored customer journeys that increase conversions and reduce churn
- Reduce manual effort for their team & gain insight into buying behaviors
Watch this session to learn the 5 priorities to improving ecommerce experiences from leaders who were able to maximize revenue - fast.
