See how Coveo delivers personalized & unified service journeys
Customers today demand personalized and relevant experiences. See how Coveo supports your most critical customer service initiatives along the entire customer service journey - from website to self-service and assisted contacts. Explore capabilities that will help to improve each and every service experience out-of-the-box, while machine learning will continuously improve relevancy over time. With the Coveo Relevance Cloud™ for Financial Services you can decrease cost to serve through digital containment while delivering high-quality service experiences.
In this short demo video you’ll see
- How to proactively engage customers with content before they ask
- Why intelligent search is more than type-ahead
- Recommendations that avoid unstated customer issues
- Features that remove the biggest CSR pain-points
- How to shorten CSR time to proficiency
