The Buyers Guide for Information Retrieval Systems | Coveo

Here are a few of the capabilities essential to delivering a competitive digital experience, including:

• Personalization-as-you-go. Since nearly 70% of site visitors are “new”, tap an ability to enable personalization even if they’re not authenticated or you have limited data.
• Journey tracking and analytics. Stitching data together horizontally, across silos, is critical. Explore an intuitive way to aggregate customer journeys to determine in real time what the most impactful content would be.
• Returning not just only the right results, but the most relevant. Great retrieval doesn’t require your site visitors and customers to pose a question — learn how you can tailor content to a visitor as soon as they enter a site or as they browse.