Ebook
The Complete Guide to Designing Faceted Search
Even after two decades, faceted search is still a fundamental that’s hard to get right when it comes to digital experiences. Some conflate facets with filters and other forms of sorting, but it’s an artform unto itself. In this ebook, we lay out seven of the biggest considerations to account for when designing an intuitive search experience using facets.
- The three ways to structure your facets. Get best practices for placing your facets on any webpage, ensuring you make the most of whatever digital real estate available — plus real-world examples.
- How to refresh search results without breaking the user experience. From modal windows to simplified buttons, understand how to keep a customer’s experience intact and engaged with your online presence.
- What to do to ensure you’re speaking your customers’ language. You have to understand your audience before you can create an experienced tailored for them — get actionable insights for discerning the taxonomy that works best for your customer base.
- Find effective approaches for organizing and labeling subfacet categories, and learn the cardinal rules for helping your customers get to their goals quickly.
- Get a comprehensive tearsheet of faceted search best practices to use in roadmap planning.
- From Salesforce to Dell to Caleres, get real-world examples of successful facet implementations — and the rewards those organizations reaped for their efforts.
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