Buyer’s Guide for Best Enterprise Search Engine

• Cross-promote products. If you carry multiple brands, a unified search experience can help to promote products between those brands. Moreover, you can get a complete picture of your customers’ likes and preferences.
• Cross-promote content. Unified search can help connect customers to your content — such as ebooks, blogs, or podcasts — bringing them value as they engage with your brand across channels.
• Provide omnichannel support. Customers frequently shift between support channels, expecting continuity in service. Search has the ability to connect every channel — improving both customer service and agent proficiency.

In sum, search gets better when you stop siloing content sources. It’s time to unify your digital experience!