Acuity Brands needed a complete digital transformation to achieve their top goals: help every customer find the products and information they needed through simple and effective site search. With a new site experience one of their top five strategic priorities, working with Coveo seemed a natural fit.
Acuity Brands’ own internal research showed that site search is their most popular tool for content discovery, and the biggest indicator of a visitor’s intent to purchase from distributors. Partnering with Coveo for customer experience solutions that prioritized relevant search just made sense for their needs.