Acuity Brands Case Study - Coveo

Case Study

5 min read

Acuity Brands Sheds Light on Customer Experience

  • 13,000 Employees
  • 32 Brands
  • 14 Websites

Take a look inside

  • Acuity Brands Discerning intent with Coveo

    How Acuity Brands uses Coveo to move from bad customer data to actionable insights that help them meet customer needs. (Page 4)

  •  Acuity Brands Unified index with Coveo

    Why moving from 16 different code bases to a single source of truth made search simpler and enabled a more powerful digital experience. (Page 5)

  • Acuity Brands Avoid returning no results with Coveo

    How Acuity Brands uses search data and site experience analytics to fill content gaps and proactively deliver better customer service. (Page 7)

Acuity Brands Discerning intent with Coveo
 Acuity Brands Unified index with Coveo
Acuity Brands Avoid returning no results with Coveo
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