Welcome to Thrive with AI: Maximize Your Digital CX for ROI

Sheila Morin, Chief Marketing Officer at Coveo, kicks off this edition of Relevance 360 with some exciting insights. You’ll get an overview on how AI and GenAI are delivering real ROI, including how it’s helping enterprises like yours:

• Boost Revenue: AI enhances the customer journey, leading to higher revenue per visitor.
• Cut Costs: Smarter AI-driven systems streamline operations and reduce overhead.
• Increase Satisfaction: Personalization and quick responses improve customer loyalty.
• Drive Profitability: AI delivers efficiency and profitability across all touchpoints.

She sets the stage for our incredible speakers, who’ll share:

• How leading organizations are breaking free from experimentation, reducing the risks of homegrown AI projects and unlocking strategic value - SAP Concur VP of Strategy, Michelle Lewis-Miller,
• Why AI matters at every customer touchpoint: From driving engagement to increasing revenue - Coveo CEO, Louis Têtu
• The newest Coveo innovations that help you do more with AI so you can move faster, achieve more, and trust that your solution is secure - Coveo Founder, Laurent Simoneau

Watch now to see how AI is delivering real ROI — and what steps you can take to get started.