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Workplace
Employee self-service portals
Use AI to set your employees up for self-service success.
Tap into your existing homegrown, legacy, or cloud-based systems, and connect content through a single index. That way employees can easily search for what they need while AI serves up the best matches regardless of where that content lives.
Every employee is a knowledge worker. And each employee has a unique perspective about the company to share. Create a culture of collaboration and knowledge sharing by using Leader Badges and Leaderboards to encourage participation.
Not all search terms are created equal. Help employees in their search for knowledge with smart widgets that surface the best content using AI. And if no knowledge exists, employees can submit a ticket to the IT help desk which they’ll receive with the full digital data trail.
We are able to get a better return on our knowledge assets with Coveo.
