TSIA Lessons Learned | From Search to Generative Answering

You’ve heard it before and continue to hear it every day: GenAI is the next big thing! ChatGPT and other AI tools have brought AI to the forefront of many enterprise discussions. But with such a significant focus on AI, how can we ensure that our enterprise adoption is a success?

During this on-demand webinar, TSIA and Coveo discuss key learnings from Coveo’s Relevance Generative Answering pilot and show how using GenAI can help you deliver a connected experience to:

• Prioritize quality content that is relevant to your customers.
• Protect your enterprise data and security protocols.
• Augment agent proficiency and bring intelligence from across your enterprise to each customer.