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How to Set Up Coveo Smart Snippets & Case Assist ML Models

In part two of our three-part Mastering Machine Learning series, we cover two powerful Coveo models: Smart Snippets and Case Assist. Join our experts to learn how these AI-driven tools can revolutionize your search experience and streamline your customer support process.

This webinar covers:

  • Adding Smart Snippets directly to your search results
  • Configuring the Case Assist model to automatically classify and route cases
  • Examples and use cases demonstrating the impact of these ML models
Jason Mlyniec
Director, Customer Onboarding
Lipika Brahma
Customer Success Architect