How to Do Search & AI for Employee Experiences the Right Way

Finding knowledge can be difficult, especially when you’re buried in work.

Turns out that the knowledge is all around you… but it’s often hiding in your systems.

It’s easy to lose hours just trying to find the information you need. This can be time-consuming, inefficient, and error-prone.

Coveo makes your information easy to access by delivering relevant knowledge in real-time. Recommendations are automated so that employees are guided to the information they need when they need it.

Not only will they spend less time searching, but they’ll get the actionable insights they need to make quick, smart decisions without extra help.

Being able to work efficiently causes an exponential acceleration in workability allowing your audience and customers to have a better chance at a transaction that will have them returning.

Employees and customers have bad experiences due to irrelevant experiences.

But with Coveo, there are no guessing games, no playing “hide-and-seek”, and it’s streamlined with AI learning.

Watch this product demo to learn how Coveo AI-Powered Search & Recommendations makes information easy to find across your enterprise applications to help employees be effective, productive, and empowered in their work.

You’ll learn how Coveo can help you build:

• A personalized intranet portal that’s the go-to place for employees to find unified, relevant, and personalized answers
• Employee support experiences that drive self-service success with intelligent and proactive answers from HR and IT articles
• Empowering experiences for help desk agents, with knowledge recommendations and line of sight into employees’ support actions
• An informed understanding, through search analytics, of content gaps and emerging issues.

Find knowledge without the guesswork.