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November 2020

Create Customers for Life with Relevant Service Experiences

Outsell. Out-service. Outshine.
November 2020
Customer loyalty is more important than ever. And satisfaction is key to making them stay. Find out how to provide the intelligent and personalized self-service experiences they expect. We'll give you the playbook on how digital leaders have transformed their customer service experiences using AI and data.
Matt Seaman
Executive Director, Consortium for Service Innovation
Ansa Sekharan
Executive Vice-President & Chief Customer Officer
Sriram Sitaraman
CIO
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