Transform Healthcare Experiences with Coveo

Healthcare is evolving under stricter HIPAA regulations. Discover how Coveo powers seamless, compliant digital experiences, connecting patients with personalized care and resources.

Why Coveo for Healthcare?

Personalized Patient Engagement: Deliver HIPAA-compliant, tailored content to meet each patient need, boosting satisfaction and engagement.
Efficient Self-Service: Empower patients with intuitive search and chatbots, reducing call center dependency.
Streamlined Knowledge Access: Improve clinical decision-making and access to information with fast, relevant content discovery.

See how our all-in-one AI platform will elevate your patient experience

Healthcare Leaders Trust Coveo to Power Their Digital Experiences

Trust, Compliance, and Care

Elevate Your Digital Experiences with HIPAA‑Grade Security

Trust, Compliance, and Care

Elevate Your Digital Experiences with HIPAA‑Grade Security

With HIPAA fines reaching up to $1.5M a year, keeping patient information stored in a secure and compliant manner is more important than ever.

The Coveo HIPAA Platform is designed for customers needing HIPAA compliance, ensuring the protection of electronic Personal Health Information (ePHI).

Watch our healthcare data security webinar to gain valuable insight from industry experts:

How is Your Enterprise Adapting to Rising Digital Expectations?

Today’s digital-first patients expect healthcare websites to deliver fast, personalized experiences akin to ecommerce. But bureaucracy and red tape have often led to frustrating online interactions. While more staff isn’t always the answer, advanced technology can help healthcare providers create relevant, seamless experiences that meet rising expectations. Here’s how top healthcare sites are achieving this through innovative search and personalization.

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"A new agent out of training will depend on the knowledge base quite a bit. With Coveo, we’ve retained employees just by making that particular aspect of onboarding frictionless."

Khushnuma Drisko

Sr. Assoc., Support Process Design, athenahealth

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"Other plans include leveraging Coveo for ServiceNow to improve the experience around employee self-service and reduce the costs associated with system administration."

Noah Locke

Manager of Web Development, UW Health

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Transform Healthcare Experiences with Coveo

Healthcare Leaders Trust Coveo to Power Their Digital Experiences

Elevate Your Digital Experiences with HIPAA‑Grade Security

Elevate Your Digital Experiences with HIPAA‑Grade Security

How is Your Enterprise Adapting to Rising Digital Expectations?

How is Your Enterprise Adapting to Rising Digital Expectations?

Elevate Patient Experience with Coveo