September 2021
Creating Connected Customer Service Experiences
Every Interaction Made Better
September 2022
Every customer interaction feeds into a larger story. But as customer expectations evolve and more channels are added to the support experience, it can become a challenge to see the full story and optimize as a whole. In this session, NetApp joins Coveo in sharing what it takes to create a connected customer service experience that’s personalized while capturing insights across the entire journey.
Ryan Mathews
Senior Director of Digital Support, NetApp
Bonnie Chase
Senior Director, Service Marketing
