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Director, Revenue Operations
- New York, NY (United States)
- Sales Operations
- Full-time
- Hybrid
< See All Positions
Contribute to our ambitious journey by driving global revenue operations excellence.
Join Coveo (TSX: CVO), an innovative company with customers and people at the core of its values. With ambitious plans to build, we're seeking a strategic and dynamic Director of Revenue Operations to lead our data driven efforts.
As the Director of Revenue Operations, you will play a critical role in shaping our GTM strategy, processes, and infrastructure. This position oversees the tools, analytics, and workflows that enable our sales organization to perform at its best. The ideal candidate will have a deep understanding of SaaS business models, strong analytical skills, and experience in leading high-performing revenue operations teams in a fast-paced environment.
As our Director of Revenue Operations, you will:
- Develop and execute sales strategies in alignment with company goals.
- Lead annual and quarterly planning processes, including forecasting, quota setting, and territory design.
- Collaborate with senior leadership to provide insights that drive business growth.
- Continuously improving sales processes to increase efficiency and effectiveness, and Implement best practices for lead management, pipeline development, and deal progression.
- Develop and maintain dashboards and KPIs to track sales performance, productivity, and revenue growth. Lead the implementation of data-driven forecasting and predictive analytics and provide actionable insights through data analysis to identify trends, risks, and opportunities.
- Develop and optimize the strategy for the sales tech stack (Salesforce CRM, sales enablement tools, etc.), driving adoption and integration to improve productivity and ensure data accuracy.
- Collaborate with Marketing, Finance, and Product teams to align strategies and optimize lead-to-revenue processes.
- Build, mentor, and lead a team of revenue operations professionals, fostering a culture of continuous improvement, innovation, and accountability.
Here’s what will qualify you for the role
- 8+ years in Revenue or Sales Operations, with at least 3 years in a leadership role within a SaaS or technology company.
- Experience supporting enterprise-level sales ops, marketing ops and customer success operations teams with complex sales cycles.
- Strong analytical and problem-solving skills with proficiency with Salesforce CRM and BI tools (e.g., Tableau, Looker). Having experience with other ops tools, like Marketo and Gainsaight are nice to have.
- Strong leadership with team development capabilities, excellent communication skills with great ability to lead relationships with key stakeholders.
- Results-driven, strategic thinker with a passion for operational excellence.
- Ability to thrive in a dynamic, fast-paced environment, while always learning and implementing change to support the business.
If that sounds exciting, you just might be the right fit! Send us your application, we want to know what you're all about!
Join the Coveolife!
Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
