Senior Alliance Manager (ISV)

Canada / United States
Alliances & Partnerships
Full-time
Remote or Hybrid

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Growing the ISV Channels for Coveo

Are you ready to drive Coveo’s growth through strategic Independent Software Vendor (ISV) partnerships? As part of our rapid expansion, Coveo is seeking a high-performing Senior Alliances Manager focused on sales. Reporting to the VP of Alliances and Partnerships for North America, you will lead the development and management of relationships with strategic ISV partners. This includes engaging and raising awareness among alliances, sales, product, and marketing teams. As Senior Alliances Manager, you will collaborate closely with key partners like Salesforce, SAP, Adobe, and others throughout their early-stage sales cycles and across their sales organizations, advocating for AI-powered search solutions and opportunities.

This role is fast-paced, highly visible, and key to driving the future success of Coveo’s revenue teams.

Your main responsibilities will include:

Developing relationships and increasing awareness about Coveo solutions with key stakeholders from ISVs including alliances, sales, product, and marketing teams across North America.
Strategizing efforts with Coveo’s international alliances team to extend reach within ISVs and developing best practices for alliance engagement.
Collaborating on potential ISV integration opportunities with Coveo product teams.
Helping coordinate and deliver sales, functional and technical enablement with key teams within our ISV partners.
Create robust follow-up campaigns in conjunction with marketing around any events, webinars hosted. Engage with marketing to build programs designed to produce a steady sales pipeline over time.
Nurturing partner pipeline in conjunction with inside sales and Coveo AEs so it becomes properly qualified and sales ready.
Driving partners/prospects to meet Coveo at events, which would mean traveling 20%-30% of the time (i.e.virtual webinars, conferences, shows).
Regularly attend and present to various user groups within the partner ecosystems.

Strategic alliances guru taking Coveo's ISV partnerships to the next level

We have a leading technology product to sell, a world-class Alliances & Partnerships team to work with and all the tools you need to be successful. On your side, you’ll need perseverance, curiosity, focus, self-motivation and dedication to achieve success.

Here is what will qualify you for the role:

Strong experience in a similar Alliances role in SaaS, directly within multiple ISV ecosystems (SAP, Salesforce, ServiceNow, Adobe, Genesys, etc).
Exposure to our market and use cases for Commerce and Knowledge (Service, Websites, and Workplace).
Track record of creating and executing successful channel/alliance strategies, gaining senior management support, and increasing vendor awareness within ecosystems.
Self-starter with a strong independent, entrepreneurial spirit.

What will make you stand out:

Strong business acumen allowing seamless navigation of complex organizational structures and politics.
Collaborative team spirit, willing to contribute to overall team success.
Strong determination and perseverance, adept at contingency planning (Plan B).
Strong presenter, skilled in tailoring positioning for diverse audiences.

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to know what you're all about!

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.

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Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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