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Senior Technical Product Manager, Platform Engineering
- Montreal / Quebec City (Province of Quebec, Canada)
- Research and Development
- Full-time
- Hybrid
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Create meaningful customer impact by driving developer success across the platform user journey
We are seeking a strategic and execution-focused Sr Technical Product Manager for our Platform Engineering unit. Your focus will be on the development and optimization of internal developer platform features by providing self-service infrastructure and resources, ensuring we are following the highest technical standards, and promoting best practices across R&D. Through automation, collaboration, and continuous innovation, we strive to support operational excellence and drive the success of our SaaS platform.
As Senior Technical Product Manager, you will:
- Lead platform initiatives that enhance internal user experience by delivering seamless solutions to optimize core functionalities of the internal developer platform (CI / CD, Infrastructure, Security, Site Reliability, etc…)
- You will drive internal client success through improved onboarding, adoption, engagement, and conversion across features and workflows.
- Define product success, track and measure key metrics, and make strategic decisions to remove underperforming or redundant features, ensuring the internal developer platform remains optimized and aligned with business goals.
- Establish a clear roadmap with measurable goals to accelerate the developer performance, improve the developer experience and perfect Coveo’s product reliability.
- Conduct in-depth internal customer research to shape product strategies, refine feature sets, and simplify technical complexity within the internal platform product.
Here is what will qualify you for the role
- 5+ years of experience in product management within a SaaS environment (ideally B2B)
- Deeply customer-focused and passionate about delivering solutions that address their needs
- Exceptional communication skills, able to educate and guide various teams
- Strong experience with technology platforms and enterprise software solutions
- Ability to balance business priorities and resources to enhance time to value
What would make you stand out
- Technical experience in software engineering / developer experience
- Collaborator with a let’s get it done attitude without compromising on our values
- Strong knowledge of user-centered design principles
- Growth mindset with humility, always open to learn and improve
- You live by extreme ownership, and take full responsibility for the product's lifecycle and its outcomes, ensuring both the team and customer needs are met effectively
- Strong knowledge and passion for platform engineering
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!
Join the Coveolife! #li-hybrid
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!
Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.
If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here
In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.
Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.
Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
