New in Coveo - Service - Spring 2024

Deliver seamless, relevant customer service across all channels with our latest in-product features and proven generative innovations. Augment agent proficiency with enhancements to Coveo for Salesforce, including GenAI for improved agent experiences.

Elevate global service experiences with our new, multi-language conversational improvements to generative answering – boosting self-service success and CSAT while reducing cost-to-serve.