Reinventing service & intelligent swarming with Coveo and Slack

Slack is emerging as a key customer support tool, empowering teams to collaborate faster and resolve customer issues more efficiently.

As agents spend more and more time in Slack, getting relevant knowledge into and out of the platform will have an increasing impact on business outcomes.

Learn how Coveo’s Slack integration makes Slack more powerful, by enhancing intelligent swarming and supplying agents with enterprise-wide knowledge as they serve customers.