Deliver Relevant Experiences with Coveo for Einstein Bots (Beta)

Coveo leverages the power of AI to answer questions that cannot be answered by Einstein Bot dialogs alone. If an Einstein bot cannot immediately resolve a user’s query, it reaches out to the Coveo index, which quickly accesses multiple information sources, including repositories, knowledge base, articles, YouTube videos, PDF documents, and more.

Join Coveo product experts, as they demonstrate the power and potential of Coveo’s recommendation capabilities with Salesforce’s Einstein bots.