The Forrester Wave™: Enterprise Search

  • Market overview. Explore Enterprise Search's impact on ecommerce, customer support, and intranet search, driven by trends like workplace and digital employee experience.
  • Evaluation criteria. Assess 14 top vendors, including Coveo in the Forrester Wave™, on 27 criteria spanning product capabilities to employee experience software solutions.
  • Compare vendors. Utilize AI and LLMs in cognitive search for knowledge management and enhancing digital employee experience, spotlighting leaders like Coveo in digital transformation.

  • Forrester Wave Cognitive Search PLatforms Q4 2023

  • Cognitive search platforms ingest, organize, and understand data from enterprise data sources to provide employees with precise insights and answers to important business questions. Achieve this by looking for providers that offer:

    • Precision of search results.
    • Tuning tools to improve precision of search results.
    • Limitless, efficient scaling to maximize performance and optimize compute resources.

    Find more details on those providers in the full report.
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  • Forrester Wave Cognitive Search PLatforms Q4 2023

  • Cognitive search platforms ingest, organize, and understand data from enterprise data sources to provide employees with precise insights and answers to important business questions. Achieve this by looking for providers that offer:

    • Precision of search results.
    • Tuning tools to improve precision of search results.
    • Limitless, efficient scaling to maximize performance and optimize compute resources.

    Find more details on those providers in the full report.

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