Blog
Platform
Service & Support
Ecommerce
Workplace
Site Search
AI Labs
Coveolife
+
+
Talk to sales
Platform
Service & Support
Ecommerce
Workplace
Site Search
AI Labs
Coveolife
✨
Attend
: New In Coveo for the latest product updates - (Apr 8 & Apr 17, 2025)
Customer Experience
Is your customer experience up to par? Learn from real-world use cases how to streamline the case submission process, foster self-service, and improve search with machine learning.
Customer Experience
How AI-Powered Self-Service Complements Proactive Customer Service
Discover how proactive customer service and AI-powered self-service combine to reduce friction, improve efficiency, and enhance CX.
Coveo
Apr 1, 2025
|
7 min read
Stay in the Know! Get the latest articles delivered to you.
Subscribe
Yes! I want to receive communications about educational resources, product news, upcoming events, and services from Coveo Solutions Inc. and affiliates. I understand that I can unsubscribe at any time.
Stay in the Know! Get the latest articles delivered to you.
Subscribe
Yes! I want to receive communications about educational resources, product news, upcoming events, and services from Coveo Solutions Inc. and affiliates. I understand that I can unsubscribe at any time.
Browse By Topic
self-service
knowledge management best practices
content discovery
product discovery
b2b
case deflection
assisted support
coveolife
generative AI
coveo for salesforce
knowledge centered service
coveo for sitecore
b2c
search experience concepts
coveo platform
Ready to see a demo on how to gain the AI-Experience Advantage?
Yes! I don't want to frustrate users
I need to think about it