In an exciting and major advancement for enterprise ecommerce, Coveo is bringing scalable AI-powered search and generative experiences to Shopify’s expanding base of enterprise customers. This partnership empowers Shopify merchants to harness Coveo’s advanced AI capabilities, offering intelligent search, personalized recommendations, and engaging generative experiences that smooth shoppers’ path to purchase and keep them coming back!
A Shared Vision for Ecommerce Innovation
United by a shared commitment to ecommerce innovation, Coveo and Shopify are focused on creating lasting value, empowering enterprise customers to excel in a highly competitive market. As Shopify expands its enterprise B2B and B2C capabilities, it needs a powerful, adaptable solution to meet the growing complexities of large catalogs and operations. Coveo equips Shopify merchants with proven AI models that go beyond enhancing product discovery — optimizing operational efficiency and driving measurable impact across every touchpoint.
The alliance between Coveo and Shopify represents a synergy of two powerful platforms, designed to fuel the future of ecommerce. Shopify’s modern architecture, combined with Coveo’s AI-first, API-first platform, provides a unique solution that will enable enterprises to grow with confidence. This collaboration delivers relevance at scale across both complex B2B operations and dynamic B2C environments.
What Coveo Brings to Shopify Merchants
So, what can Shopify merchants expect from this partnership? Simply put, Coveo delivers enterprise-level capabilities that drive exceptional customer experiences, including:
- Search and product discovery: From query suggestions and personalized results to partial part number matches, fitment, and cross-reference lookups, Coveo’s search and listings capabilities leverage advanced AI and semantic understanding.
- Personalized experiences: Coveo tailors 1:1 experiences for each visitor, known or anonymous, using product vectors and real-time interactions.
- Product and content recommendations: Coveo enhances product and content recommendations in-session by analyzing real-time shopper behavior and intent cues.
- Unified indexing: Supports large-scale catalogs, enabling effortless product discovery across 40+ million products and 100+ million content pieces.
- Generative experiences: Guided advisory experiences educating customers on products and putting content to work in the discovery journey.
- Comprehensive AI and ML models: Layers of proven AI models ensure an end-to-end experience for shoppers, from query suggestions to personalized and business-aware ranking.
- Merchandising and insights: Merchandisers gain intuitive controls to easily schedule campaigns, experiment, and apply business rules on top of AI.
Transforming Engagement: A Partnership Centered on Customer Needs
Today’s customers expect personalized, meaningful experiences that make them feel seen and understood. To succeed, companies need to go beyond meeting these expectations — they must create standout experiences that foster loyalty and drive profitability. The Coveo-Shopify partnership is here to make that happen.
By seamlessly integrating Coveo’s advanced AI, Shopify merchants can deliver tailored, engaging shopping journeys at scale, strengthening customer connections and boosting business growth.